Privacy policy
1. Who We Are
UK Company: MTL Global LTD t/a Green Edge 360
Email: support@greenedge360.com
EU Company (for GDPR purposes):
Orbital Reach Limited
Unit 3D North Point House
North Point Business Park
New Mallow Road
Cork, Ireland, T23 AT2P
We are responsible for how your personal data is processed.
2. Information We Collect
We collect information to provide you with a smooth shopping experience. This may include:
a. Information you provide:
Name, email, phone number
Billing and delivery addresses
Payment information (processed securely via third-party providers)
b. Information we collect automatically:
IP address, device/browser type
Pages visited, actions on our website
Referring website or social media source
c. Information from third parties:
Data from social media platforms if you interact with our profiles or ads
3. How We Use Your Data
We use your personal data for:
Processing orders, deliveries, and payments
Responding to enquiries and providing customer support
Marketing communications, newsletters, and special offers (with your consent)
Improving our website, products, and services
Preventing fraud and complying with legal obligations
Legal basis for processing:
Contractual necessity (to process orders)
Consent (for marketing communications)
Legal obligations (tax, accounting, or regulatory compliance)
Legitimate interests (website security, fraud prevention, business analytics)
4. Sharing Your Data
We may share your data with:
Service providers: Shopify, payment processors (PayPal, Stripe, Google Pay), shipping companies
Professional advisers: Accountants, auditors, IT support
Legal authorities: Where required by law
We do not sell your personal data to third parties.
5. Cookies & Tracking
We use cookies and similar technologies to improve your experience and analyse website performance. This may include:
Shopify analytics
Google Analytics (with IP anonymisation)
Social media pixels (Meta, TikTok, Pinterest) for marketing and retargeting
You can manage cookie preferences via your browser or our cookie banner. For more details, see our Cookie Policy.
6. Payment Information
Payments are securely processed via Shopify Payments, PayPal, or Google Pay. We do not store full payment card details; all payments are handled by secure third-party providers.
7. Your Rights
Under UK GDPR and EU GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request erasure of your data
Restrict or object to processing
Receive your data in a portable format
Withdraw consent for marketing communications at any time
To exercise your rights, contact us at support@greenedge360.com
. You may also lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk/
or the relevant EU Data Protection Authority.
8. Data Retention
We keep your personal data only as long as necessary for the purposes outlined above or to comply with legal obligations. Data no longer required is securely deleted.
9. International Transfers
Your data may be transferred outside the UK or EU (e.g., Shopify servers in Canada, payment providers in the US). Where this occurs, we ensure adequate protection under GDPR using standard contractual clauses or approved safeguards.
10. Security
We implement technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.
12. Contact Us
If you have questions about this Privacy Policy or how we use your data:
Email: support@greenedge360.com
